Folivo sellers
Contact support
Need help? Email us at hello@folivo.app or use the support form when it becomes available. We read every message and reply in order.
Support email
hello@folivo.app
Tap the address above to open your mail app, or copy it into your email client.
Response time
We usually reply within 1 business day, Monday to Friday, GMT+8.
What to include
- Your store link or store name
- Order number, if your question is about an order
- A short description of the issue and what you already tried
- Screenshots, if they help explain the problem
Please do not send
Do not send your password, OTP codes, full card numbers, or photos of government ID through email. We will never ask you for your password or OTP by email.